Privacy Policy
We care about your privacy here at Beacon Orbit Path
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather data you voluntarily share. This includes your name, company name, email address, phone number, delivery locations, and specific needs for your floral order. We also collect payment details when you place orders, though processing is handled securely through our payment partners.
For our corporate clients, we may collect extra business information such as company registration details, preferred delivery timelines, and budget considerations. This helps us deliver a service that is tailored to your business requirements.
Our site automatically gathers certain technical information when you visit. This includes your IP address, browser type, device details, and how you navigate our site. We use this data to improve our website performance and to understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer support. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.
We also use information to enhance our services and the website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
Beacon Orbit Path respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share required information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it only for the specific services they offer to us.
We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to guard it. This encompasses secure data storage, encrypted communications, and restricted access to personal information within our company.
Secure Storage
Personal data is kept in secure systems that have access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Access to customer data is limited to staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely secure. We continually update our security practices to address emerging threats.
Your Privacy Rights
You hold important rights over your personal data. In line with applicable laws, you may be entitled to access, amend, delete, or limit how your personal information is used.
To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable timeframe as mandated by law.
Data Retention
We keep personal information only as long as needed to provide our services and meet legal obligations. Retention periods vary by data type and the purpose for which it was gathered.
Typical Retention Periods:
- Customer contact and order information: three years after the last service interaction
- Payment processing records: seven years for tax and accounting purposes
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you opt out or for two years of inactivity
Cookies and Site Tracking
This site employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember preferences and assess site performance.
You can adjust cookie settings through your browser preferences. However, turning off certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.
External Links
Our site may include links to third-party websites or services. This privacy policy covers only Beacon Orbit Path and our website. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We may periodically update this privacy policy to reflect changes in our practices, services, or legal requirements. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch with us.
Contact Us About Privacy
Beacon Orbit Path Privacy Team
43 Bedford Street, Covent Garden, London
London, United Kingdom WC2E 9HA
Email: info@beaconorbitpath.bond
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.